Legal Services Commissioner – Customer Experience Survey

It seems that the Victorian Legal Services Commission and Board may be rather selective about the type of feedback they are prepared to consider.

 

 

 

 

 

 

Today I received the following email from the Victorian Legal Services Commission and Board:

Victorian Legal Services Board and Commissioner

Victorian Legal Services Board and Commissioner – Email 24 August, 2020

 

Believing that this might be an opportunity to draw attention the culture of corruption I have been exposing, I provided the following feedback in the survey:

 

One can only assume that the algorithm used in the survey has been created so as to ensure that only ‘appropriate’ feedback is received, based on the the way the survey suddenly hit 100% with the following message:

So, I will expect to see a very high satisfaction level in the final report, and with a recommendation that all is well in the office of the Victorian Legal Services Commissioner. (Somehow I’m reminded of the recent election in Belarus which resulted in an 80% satisfaction rating for Alexander Lukashenko.)


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